How We Showed Up
As the Chair of the Board, I want to thank you for making such a difference for youth in 2018.
Your support fuels our constant innovation, enabling us to be there when kids really need help and create new ways for them to reach out. Thanks to you, we provide a safe and trusted place for young people – whenever, wherever and however they need it.
The dedication and expertise of our donors and supporters, our staff and volunteers, and our Founding Partners and Board of Directors, have positioned Kids Help Phone as a trusted institution for young people in every city, town, village and community in Canada. Every day, over 1,000 youth reach out to us in times of need. I am so grateful that we always show up for them – always there, anonymously and without judgment.
Thanks to you, Kids Help Phone is more accessible than ever before. Live Chat is now available 24/7, Crisis Text Line powered by Kids Help Phone launched in February 2018 and by November the service was available nationally! Crisis Responders now perform at least four active rescues each day with young people across the country, which can often involve suicidal ideations. Every life saved is a testament to your generosity.
As the need for Kids Help Phone grows greater each and every day, our services must expand, too. Your continued investment in our innovation is the only way we will continue to save young lives. Thank you for collaborating with us by giving your time, donations and trust in our services.
Together, we are profoundly improving the mental health and well-being of young people in Canada. Thank you for showing up for youth.
Charles BrownChair, Board of Directors, Kids Help Phone
Our Counsellors Show Up for Youth
What it Means to Show Up
Donors made Live Chat available 24/7
Our Live Chat service allows youth to connect with a professional counsellor online, one-on-one, in an instant messaging conversation. Thanks to our donors, we kept our promise to make this service available to young people 24/7 in 2018. Now youth can access Live Chat whenever they need it.
Kids Help Phone showed up when Matthew was in a dark place
When Matthew’s older brother died 11 years ago, the 14-year-old tried to be a rock for his family. But pressure and loss led him to try to take his life. When that didn’t work, Matthew called Kids Help Phone. Today, Matthew makes a difference by participating in the Walk so Kids Can Talk and sharing his story.
Kieran, Indigenous Advisory Council and National Youth Council member, shows up for youth in Nunavut!
Crisis Text Line powered by Kids Help Phone started in Manitoba, until Kieran, Indigenous Advisory Council and National Youth Council member, recognized a need in his community that lead to the expansion of texting into Nunavut. Thank you, Kieran for showing up for youth in Canada by making sure that support is accessible.
Volunteer Crisis Responders are always there
Alexandra is a positive and dependable volunteer Crisis Responder at Kids Help Phone. She responded to nearly 300 bilingual conversations from youth across Canada in 2018, and has volunteered since we piloted our texting service in February. Thank you, Alexandra, for your service and commitment!
Communities came together to raise over $3.7 million for youth
On May 6, people across Canada came out to Walk so Kids Can Talk presented by BMO. Passionate event participants raised record-breaking funds so we can always be open for young people, in any moment of crisis or need. Thank you for being an ally to youth!
Counsellor Caitlin shares her story
We caught up with Caitlin about why she’s proud to be a Kids Help Phone counsellor!
The National Youth Council help build a better future for youth
Experts and youth from around the globe united for the 9th Annual Child Helpline International Consultation. As the first North American host of the conference, we shared and gained expertise that will help even more youth. Thanks to our National Youth Council for representing youth in Canada!
A Kids Help Phone champion shows his support
At just 13, Declan is an incredible Kids Help Phone champion! In between going to school and playing hockey, he raises funds for Walk so Kids Can Talk presented by BMO by bagging groceries in his hometown of Tignish, P.E.I. Thank you for your amazing support, Declan!
Thank You for Showing Up for Youth
We have been a safe and trusted place for young people since 1989. We know that with 8.2 million young people in Canada – almost one quarter of our population – there is more work to be done. The stakes for their future, and for our country, could not be higher.
Our young people need us more than ever. Last year, conversations about suicide increased by close to 30 per cent. Our data gives us incredible insight into issues youth are facing every single day.
As the country’s virtual care expert and provider of youth e-mental health support services, it is vital that we remain relevant and offer support in the way youth want it.
We can and must be there for even more kids in 2019 – and we cannot do it alone.
With committed donors and partners like you, we will continuously create innovative ways of delivering more responsive services to more young people. Investing in youth serves all our interests, and speaks to our collective responsibilities as members of society. We need everyone with a role, responsibility and interest in the outcome onboard.
Katherine HayPresident & CEO, Kids Help Phone
Since 1989, the remarkable generosity of our four Founding Partners – Bell Canada, BMO Bank of Montreal, Nestlé Canada and Parmalat Canada – has enabled us to always be open and provide a safe and trusted place for kids, teens and young adults in Canada – in any moment of crisis or need.
Strengthening youth mental health is a shared priority for our Founding Partners. As true champions of youth mental health and well-being, our Founding Partners embody our values – they are courageous, innovative, trustworthy, collaborative and resilient. Each has a lasting legacy of rallying their employees, clients, customers and communities to support our free, bilingual, proven effective 24/7/365 services for youth.
Thanks to our Founding Partners, Kids Help Phone has pioneered and delivered innovative, life-changing support, information and resources to youth for close to thirty years. Anytime. Anywhere. For any issue.
Together, we have proven that innovation saves lives – and together, we will continue to be there for more young people in every community in Canada.
Thank you to our Founding Partners for being true allies to youth in Canada!